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PERMANENT JEWELRY SERVICE
DISCLAIMER & WAIVER

CLIENT INFORMATION

As the Client, are you 15 years of age or older? If under 15 years old, discuss with ISSA LUMA representative before proceeding. Required

MEDICAL CONDITIONS

Warranty & Care

The term "permanent jewelry" refers to jewelry without a clasp, secured using a certified jewelry pulse welding machine. It is fine jewelry that requires the same care as removable pieces and is not indestructible.

 

WARRANTY and POLICIES

  • All sales are final; refunds and exchanges are not offered

  • Along with the initial cost, adjustments requested by the client to the fit of the jewelry after the initial weld and/or chain cut will incur a fee or additional total cost payable by the client

  • Breakage within 14 days of purchase: Complimentary reweld offered. In-person inspection is required to determine the most suitable repair process; proof of purchase must be provided

  • Breakage beyond 14 days of purchase: Will incur a cost payable by the client; proof of purchase required

  • Five complimentary rewelds for medical reasons with proof of purchase and medical evidence

  • Warranty claims must be submitted in writing within the specified timeframe via www.issalumajewelry.com; warranty claims sent via social media is not accepted

  • ISSA LUMA is not liable for lost or stolen jewelry                                                                                         

  • All modifications or repairs by another service provider will nullify all warranties and claims

  • Any warranty not specified is deemed out of scope

  • Warranty and policies may be updated at any time without prior notification to clients

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Waivers

I ACKNOWLEDGE

  • I have read and agree to the above WARRANTY and POLICIES

  • The process of obtaining permanent jewelry involves risks, and my participation is voluntary

  • ISSA LUMA is not liable for any personal loss, damage, or injury during or after the related service

  • I have disclosed all health conditions to ISSA LUMA prior to service

  • I am responsible for the ongoing care and maintenance of my jewelry. ISSA LUMA is not liable for jewelry integrity issues from exposures predictable or unpredictable, such as but not inclusive to my PH levels, salt water / chlorine exposure, well water, etc.

  • Photographs or videos may be taken during the service, and the participant agrees to the use of their likeness for promotional purposes without compensation

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You are now one step closer to your permanent jewelry experience!

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